Ballin AI

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General Questions

Evaluation Questions

Recruiting Questions

Customer Support

What Is Ballin AI, And How Does It Work?

Ballin AI is an AI-powered basketball evaluation and recruiting platform that helps players get seen and coaches recruit smarter. Players upload their game film to receive a pro-level evaluation that highlights strengths, growth areas, and overall performance scores. These evaluations are shared with college coaches, who use Ballin AI’s recruiting tools to discover talent, assess player fit, and make data-driven decisions. By replacing guesswork with objective insights, Ballin AI empowers athletes to improve and get noticed while helping coaches build better rosters, faster.

Who can use Ballin AI?

Ballin AI is designed for both basketball players and college coaches. High school, AAU, and JUCO athletes use the platform to get evaluated through game film and receive professional-level insights that help them stand out to recruiters. College coaches use Ballin AI to discover new talent, evaluate player fit, and make smarter recruiting decisions based on personalized, data-driven reports.

What Do I Need To Get Started?

To get started with Ballin AI, all you need is game film. Players upload a full game (via link or file), and our system analyzes your performance to generate a personalized evaluation. Coaches must contact Ballin AI to create an account and begin browsing evaluated players or request evaluations on athletes they’re interested in.

Can I Use The Platform Without Installing an App?

Yes, Ballin AI is fully accessible through a web browser, so you don’t need to install an app. Simply log in to your account from any device with an internet connection, and you’ll have full access to all platform features.

What Does Ballin AI Cost?

For athletes, Ballin AI offers evaluations starting at $99 per report. For coaches and programs, custom packages for our recruiting platform, which includes a national database of evaluated players and compatibility insights, are available based on team size and recruiting needs.

How Do I Contact Customer Support?

Our customer support team is here to help! You can reach us by email at support@ballin.ai, or text us at (757) 918-9183 for instant assistance. We're available Monday through Friday, 9 AM to 6 PM EST.

What does the player evaluation process look like?

Players upload game footage, and Ballin AI’s system analyzes their performance, providing skill ratings, gap analyses, actionable feedback, and a personalized performance development plan.

How long does it take to receive an evaluation report?

Evaluations are typically ready within 2-3 days of uploading game footage, depending on the length and complexity of the analysis.

Can parents access their athlete’s evaluation report?

Yes, parents can view the evaluation report once it’s approved by our system. This ensures reports meet our quality standards.

What type of feedback will I receive in the evaluation?

Reports include skill ratings (e.g., shooting, defense, IQ), performance trends, and recommendations to improve and maximize recruiting potential.

Can evaluations help me secure a college scholarship?

Absolutely. Our detailed reports provide objective data that showcase your skills to recruiters and college programs.

Is the evaluation process tailored to different positions?

Yes, our AI considers the player’s position and role on the court to ensure evaluations are relevant and personalized. We also analyze the level of competition to provide accurate and contextually meaningful assessments.

How does the recruiting dashboard work?

The Ballin AI Recruiting Dashboard helps coaches discover and evaluate talent faster. Coaches can search our growing database of evaluated athletes, view personalized compatibility scores based on their team’s needs, and request new evaluations on recruits they’re interested in. It’s an all-in-one platform to streamline recruiting and build a winning roster with confidence.

What is a compatibility score?

It’s a unique metric that predicts how well a recruit will fit within your team’s system, considering factors like play style, chemistry, and skill set.

Can I use the recruiting dashboard for transfer portal candidates?

Yes, our platform is designed to support recruiting efforts across high school, junior college, transfer portal, and international prospects.

Can recruits update their profiles?

Yes! Recruits can update their profiles at any time. After creating an account, athletes can add new game film, update their stats, and refresh personal info like height, position, or contact details—so coaches always see the most up-to-date version of who you are as a player.

Does the platform integrate with existing recruiting software?

Currently, Ballin AI does not integrate with other recruiting tools, but we are actively exploring integrations with popular recruiting tools to streamline workflows and enhance usability.

How can Ballin AI improve recruiting efficiency?

By automating the analysis and comparison of recruits, Ballin AI reduces manual work, helps identify hidden talent, and ensures objective decision-making.

How can I contact Ballin AI support?

You can reach us via email at support@ballinai.com or text us at (757) 918-9183. Support is available Monday through Friday, 9 AM to 6 PM EST.

Can I request training on how to use Ballin AI?

Yes, we offer onboarding sessions and training resources to help you make the most of the platform.

What should I do if I encounter a technical issue?

Notify us at support@ballin.ai and our team will resolve the issue as quickly as possible.

Does Ballin AI offer refunds?

Refunds are evaluated on a case-by-case basis. Please contact support for assistance.

How do I provide feedback or suggestions for improvement?

We’d love to hear from you! Send your feedback or suggestions to support@ballin.ai or text us at (757) 918-9183.

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